Drop-Off & Pick-Up

We are open from 7 am to 6 pm daily! If these hours are not sufficient to meet your needs, we offer a 24 Hour Drop-Off & Pick-Up service!

24 Hour Service

The front vestibule is our drop-off & our pick-up facility. One of the outside doors has a combination lock, after making special arrangements by phone or in person, you will be given the combination to that lock which will allow you to enter the front vestibule! With a state of the art monitoring system for trespass, fire and temperature, your pet is safe!


You may drop-off your pet before hours by using the code to enter the front vestibule. Once inside you will place your pet in one of the cages located there. When we open at 7 am we will take your pet to their bedroom or grooming appointment!


At 6 pm we will place your pet in one of the cages in the front vestibule. By using the code and entering the vestibule, you may pick-up your pet after hours.

Service Fee

There is a $5 fee for drop-off and pick-up services. As an alternative to after hour pick-up, we recommend leaving your pet for one more night stay in their bedroom. If you pick-up before noon the following day there is no charge! Your pet will be more comfortable and you will save $5! Access beyond the front vestibule will not be permitted.